Privacy Policy
PicksFix iOS Application - Privacy Policy
At PicksFix, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our iOS application ("App"). By using the App, you agree to the collection and use of information in accordance with this policy.
Our Commitment: We are transparent about our data collection practices and provide you with control over your personal information.
Our Privacy Principles
Data Protection
We implement industry-standard security measures to protect your personal information.
Transparency
We're clear about what data we collect and how we use it.
Your Control
You have control over your data and can export or delete it at any time.
Privacy First
We minimize data collection and provide you with privacy controls.
Information We Collect
1. Information You Provide
- •Photos: Images you upload for processing and enhancement
- •Feedback: Any feedback or support requests you send us
- •App Usage: Information about how you use the app (with your consent)
2. Information Collected Automatically
- •Device Information: Device type, iOS version, device identifiers
- •Usage Data: App interactions, feature usage (anonymized)
- •Crash Reports: Information about app crashes (with your consent)
- •Performance Data: Processing times and performance metrics
3. Cloud Processing
Cloud-Based Processing: All photo and video processing happens on our secure cloud servers. This allows us to provide advanced AI enhancement capabilities.
- • Your photos and videos are uploaded to our servers for processing
- • Processing occurs on our cloud infrastructure with powerful AI models
- • Results are sent back to your device after processing
- • Uploaded content is automatically deleted after 1-2 months
Face Data Collection and Usage
Face Data Collection
What face data we collect: We collect user-provided photos that may contain faces for the sole purpose of generating AI headshots. We do not compute or store face geometry, faceprints, face embeddings, or biometric templates. The images are treated as User Content (photos), not biometric data.
Face data sources: We do not access the TrueDepth camera or ARKit face-mapping APIs. Photos are obtained only through standard camera and photo library access with explicit user consent.
How We Use Face Data
- •AI Headshot Generation: To generate AI-enhanced headshots from user photos
- •Result Delivery: To show results to users and allow download of generated images
- •Service Operation: To operate and fix the service (transient processing logs only)
Important: We do not use photos for advertising, marketing, profiling, or model training without explicit opt-in consent.
Third-Party Sharing and Storage
Storage Location: Photos are uploaded from the app to our backend at picksfix.vercel.app and temporarily stored in Cloudflare R2 storage located in the United States only for processing and delivery of results.
Processing Partners: For AI generation, images may be sent to Replicate strictly to compute the output. The provider acts as a processor on our behalf and is contractually prohibited from using photos for any other purpose.
No Analytics Sharing: We do not share photos with analytics, advertising, or marketing partners.
Data Retention and Deletion
Users can delete all images immediately through the app settings or by contacting div@aisidekik.com
No Biometric Data Processing
Clear Statement: We do not create, store, or process face geometry, faceprints, face embeddings, or any other biometric identifiers. All processing is performed on standard photo pixels only, treating uploaded images as regular user content without biometric analysis.
How We Use Your Information
Primary Purposes
- •Photo Enhancement: To process and enhance your photos using AI technology
- •App Functionality: To provide and maintain the core features of the App
- •Customer Support: To respond to your inquiries and provide assistance
- •App Improvement: To analyze usage patterns and improve our services
Secondary Purposes
- •Analytics: To understand app usage and performance (anonymized)
- •Bug Fixing: To identify and resolve technical issues
- •Security: To protect against fraud and unauthorized access
Data Storage and Security
Cloud Storage
Server-Based Storage: Your uploaded content is stored on our secure servers during processing and for a limited time afterward.
- • Photos and videos are stored on our servers during processing
- • Content is temporarily stored for 1-2 months before automatic deletion
- • Results are sent back to your device and stored locally
- • We maintain a server database for app functionality
Cloud Processing (Required)
Required for Functionality: All photo and video processing requires cloud processing to provide our AI enhancement features.
- • Cloud processing is required for all app functionality
- • Photos are processed temporarily on our servers
- • Data transmission uses basic HTTPS encryption
Security Measures
- •HTTPS Encryption: Basic HTTPS encryption for data transmission
- •Server Storage: Data is stored on our servers (not encrypted at rest)
- •Access Controls: Strict access controls and authentication measures
- •Server Database: We maintain a secure server database for app functionality
Your Rights and Choices
Access and Export
You can:
- • Access your processed photos
- • Export your data at any time
- • Request information about data we hold
Deletion Rights
You can:
- • Delete processed photos from your device
- • Request deletion of any data we store
- • Uninstall the app at any time
Marketing Preferences
You can:
- • Opt-out of marketing communications
- • Control app analytics participation
- • Manage notification preferences
Data Storage Policy
We don't use traditional cookies, but we:
- • Store user preferences on our servers
- • Use device identifiers for app functionality
- • Maintain server-side session data
- • Respect platform privacy settings
Third-Party Services
We may use third-party services to help operate and improve our App:
App Store Services
- •App Store: For iOS app distribution and updates
- •Google Play Store: For Android app distribution and updates
- •Analytics: App Store Connect and Google Play Console analytics (anonymized)
Note: Third-party services have their own privacy policies. We recommend reviewing them if you choose to use these features.
Data Retention
Retention Periods
Children's Privacy
PicksFix is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- • Updating the "Last Updated" date at the top of this page
- • Providing in-app notifications for material changes
- • Sending email notifications for significant changes
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the App after any modifications constitutes your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Privacy Officer:
div@aisidekik.comGeneral Support:
div@aisidekik.comFor EU Residents: You have the right to lodge a complaint with your local data protection authority if you believe we have violated applicable data protection laws.
Legal Basis for Processing (GDPR)
For users in the European Union, we process personal data under the following legal bases:
Contractual Necessity
Processing is necessary to provide the App's core functionality
Legitimate Interests
Processing for app improvement and security purposes
Consent
For optional features like analytics and cloud processing
California Privacy Rights
Under the California Consumer Privacy Act (CCPA), California residents have additional rights:
- •Right to know what personal information we collect and how we use it
- •Right to delete personal information (with some exceptions)
- •Right to opt-out of the sale of personal information (we don't sell data)
- •Right to non-discrimination for exercising privacy rights